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Multimodal Commuter Journey and the Role of Ride Hailing

Research Dissemination.


As a megapolitan city that bears over three million commuters with more than a hundred million trips per day, Jakarta, and surrounding cities (Jabodetabek) strive to build an effective mass transportation system. Currently, the options available to Jabodetabek residents are limited to commuter rail (KRL) and bus rapid transit (BRT, also known as Busway) services, as well as the recently launched mass transportation services: mass rapid transit (MRT) and light rail transport (LRT). Along with the massive development of digital technology, a new mode of transportation has emerged in Jakarta, namely ride-hailing (also known as online transportation). The emergence of ride hailing services certainly enriches choices of mobility in Jakarta’s transportation system. But what is the role and impact on Jakarta's transportation ecosystem especially on commuters’ journeys involving mass public transportation?



“The emergence of ride hailing services certainly enriches choices of mobility in Jakarta’s transportation system.”

To answer this question, Dr. Yos Sunitiyoso along with a research team of SBM ITB, conducted an extensive research aimed at looking at understanding the multimodal journey of commuters and the role of ride hailing in their journey. The research findings and the insights for transport operators, ride hailing services and transport policymakers are discussed with Dr. Agung Wicaksono in this seminar.


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Center for Policy and Public Management

School of Business and Management

Institut Teknologi Bandung

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